Legal Information

Privacy Policy

1. Information Collection

At Atelier Sillage, we value the trust you place in our artisan perfumery. When you interact with our website, commission bespoke scents, or reserve a place in our blending workshops, we may collect specific personal information. This information ensures we provide a premium, tailored experience.

The data we collect includes, but is not limited to:

  • Name and contact information (such as email address and telephone number).
  • Details regarding your fragrance preferences submitted during bespoke consultations.
  • Billing and shipping information required to process orders for our signature collections.

2. How We Use Your Information

The information we collect is strictly used to fulfill your requests and improve your experience with our fragrance atelier. Specifically, we use your data to:

  • Formulate and refine your customized fragrance profile.
  • Process and deliver orders for signature scents securely.
  • Manage workshop bookings and communicate schedule updates.
  • Send important administrative notices regarding our services.

3. Data Protection and Security

We are committed to securing your personal information. Atelier Sillage implements robust technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. Your bespoke perfume formulas and personal details are treated with the utmost confidentiality, reflecting the careful craft we apply to our perfumery.

We do not sell, trade, or rent your personal identification information to third parties.

4. Your Rights

You reserve the right to request access to the personal data we hold about you. You may also request corrections to inaccurate data or ask for the deletion of your records from our atelier's systems. Should you wish to exercise any of these rights, please reach out to us directly using the contact details provided below.

Data Controller Contact

5. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information during the scent creation process, please communicate with us at:

Atelier Sillage

14 Cours Mirabeau

13100 Aix-en-Provence

Provence-Alpes-Côte d'Azur, France

hello@ateliersillage.fr

+33 4 42 26 38 71